Our pricing

We like to keep our pricing simple and transparent so that there are no unexpected nasty surprises.

All of our repair services are subject to our no-fix, no-fee guarantee.

We offer a free call-out on a sliding scale:

  • Up to 10 miles with a £60 minimum spend.
  • Up to 15 miles with a £120 minimum spend.

In all other cases a fee of £1 per mile will apply.

See our full price list below.

Ad-hoc on-site IT support

Hourly IT support
£60
/ hour

Additional 15 minute chunks - £15.00

Half day (pre-booked)
£220
/ 4 hours

Save £20!

Full day (pre-booked)
£400
/ 8 hours

Save £80!

Remote support

Remote IT support
£25
/ 30 mins

Additional 15 min. chunks - £12.50

Collect and return IT services

Diagnostic check
£30

Not sure what's wrong?

We'll carry out a full check and identify all issues

Anti-virus/malware clean up
£67.50

Not running smoothly?

We'll keep your PC bug-free and running smoothly!

New machine setup
£67.50

We'll set your new PC up

Transfer your documents and emails from your old machine

Operating system reinstall
£67.50

Want a fresh start?

We'll backup and restore your documents

IT support packages

Bronze
Covers 2 devices!
£7.50
/ month

12 month package includes:

2 x one hour on-site visit / health-check (or equivalent time used as required)

Saving £20 / 18% compared to our ad-hoc rates

Free business grade antivirus

Discounted rate for onsite IT support (£52.25 / hour - save 5%)

Discounted rate for remote IT support (£23.75 / 30 mins - save 5%)

Free email support and advice

Payable upfront or by monthly Direct Debit

Gold
Covers 2 devices!
£40
/ month

12 month package includes:

12 x one hour on-site visit / health-check (or equivalent time used as required)

Saving £180 / 27% compared to our ad-hoc rates

Free business grade antivirus

Discounted rate for onsite IT support (£49.50 / hour - save 10%)

Discounted rate for remote IT support (£22.50 / 30 mins - save 10%)

Free email support and advice

Payable upfront or by monthly Direct Debit